Written SOP or Training Video? How to Choose the Right Format
Written SOP or Training Video? How to Choose the Right Format When Should Employees Watch a Process Instead of Reading It? Companies accumulate instructions over time. There are employee handbooks, SOPs, PowerPoint presentations, checklists, equipment manuals, screen shots, safety procedures and notes created by the person who seems to know how everything works. The problem is not always a lack of information. Sometimes there is too [...]
