Written SOP or Training Video? How to Choose the Right Format When Should Employees Watch a Process Instead of Reading It? Companies accumulate instructions over time. There are employee handbooks, SOPs, PowerPoint presentations, checklists, equipment manuals, screen shots, safety procedures and notes created by the person who seems to know how everything works. The problem is not always a lack of information. Sometimes there is too [...]

Planning Employee Training Videos: 12 Decisions to Make Before Filming Most organizations do not begin with a blank page. They begin with an employee handbook, an SOP binder, a slide presentation, a recorded webinar, a knowledgeable employee, or a collection of documents that everyone is supposed to understand. Turning all of that information into useful video is where the real work begins. The camera is rarely [...]